Garage Door Repair in Sacramento

Most of what we get called out for is a handful of the same problems, and most of them are a same day fix. Call us at 916-238-6413 and tell us what the door is doing. John answers the phone himself more often than not, and there is a fair chance he can tell you what is wrong with it before anybody gets in a truck.

Broken springs

This is the big one. The springs are what carry the weight of the door, not the opener, and when one lets go the door gets very heavy all at once. People usually know exactly when it happened because it sounds like a gunshot in the garage. After that the door will not go up, or the opener strains and lifts it a few inches and quits, or it comes down hard when you try to lower it by hand.

We keep a large stock of torsion springs in high grade steel, bought in bulk, so a broken spring does not mean waiting around for a part to come in. Spring replacement is $350 and that is the same price whether we replace one spring or both, so if your door has a pair and one has gone, we will put in two. The other one has the same miles on it and is usually not far behind, and it costs you nothing extra to be done with it.

Please do not try to take a spring off yourself. There is an enormous amount of tension wound into it and it does not care how careful you are being. We have been out to more than one house where somebody found that out the hard way.

Cables, rollers and doors off track

The lift cables run from the bottom bracket up to the drum on the spring shaft, and they fray over the years until one lets go. When that happens the door usually goes crooked, jams in the opening, or comes off the track on one side. A door hanging sideways in the opening looks alarming but it is routine work for us.

Rollers are the other one. The cheap ones that come on a lot of doors wear out, start dragging in the track, and eventually take the track out of alignment with them. When we are in there we will often put synthetic rollers in, which run quieter and last a good deal longer than the metal ones.

If your door is off track, stop using it and stop hitting the opener button. Every cycle after that bends something else.

Panels, hinges and hardware

Backing into the door is common enough that we do not blink at it. Depending on the door we can sometimes replace the one damaged section rather than the whole thing, which is worth asking about before anybody talks you into a new door. Sagging hinges, worn bearings, loose brackets and a bottom seal that has gone hard and stopped keeping the water out are all ordinary service work.

Opener trouble

If the motor runs but the door does not move, that is usually the trolley or a stripped gear inside the opener rather than the door itself. If it goes up fine but will not stay down, or it starts down and reverses every time, that is generally the safety sensors at the bottom of the tracks being out of alignment or blocked by something. Those are quick fixes.

When an opener really is finished, we install belt drive, chain drive and jackshaft wall mount openers, and we still repair screw drives. There is a rundown of all of them on our garage door openers page.

"Got home from work, opened up my garage door to a very loud bang noise and noticed the metal bar that was attached to the garage door opener arm had broken off. I contacted John at Garage Door Repair Pros and set up a time for him to come out and look at it. He quoted a very reasonable price for the repair work and was able to fix the garage door arm no problem."

— Kevin B., East Sacramento, February 2026

How we price the work

You get the price in writing before any work starts. No hidden fees, and nobody is going to show up and start telling you about a list of other things that ought to be done while they are here. We inspect the door when the repair is finished to make sure the work is going to last, and if there is ever a problem with something we did we come back out at no charge. All of our work is guaranteed.

Same day and emergency service

We offer same day service, and there is an emergency line for after hours. If the door is stuck open with the house sitting wide open, or a spring has gone and you cannot get the car out for work in the morning, call whatever time it is. Emergency calls outside our regular hours carry a $200 charge on top of the repair, and you will hear that on the phone before we head over.

We work on commercial doors as well. If yours is a warehouse or shop door, see our overhead and roll-up door page. And if it turns out the door is past repairing, we build custom wood garage doors at our own factory downtown.

Questions we get asked

What does a garage door repair cost?

It depends on what broke, but here are the numbers we get asked about most. Spring replacement is $350, and that is the same price whether we end up replacing one spring or both. A replacement remote is $57.85. A maintenance service is $175. A full set of rollers runs around $285 and cables around $350. There is a $75 minimum once we start work. Tell us what the door is doing when you call and we can usually get close to a number before anybody comes out, and you get the price in writing before we start.

Do you work on all brands?

Yes. For the everyday repairs, springs, cables, rollers, hinges, tracks and sensors, the brand on the door does not change the work. Panels are the exception, because each manufacturer builds its own and a replacement section has to match that brand and model. We can tell you on site whether a matching panel is still made for your door.

Why is my door crooked?

Almost always a lift cable that has snapped or come off its drum on one side, or a roller that has jumped out of the track. Stop running the door once it goes crooked, because every cycle after that bends something else. We carry cables and rollers, so this is usually sorted in one visit.

Why is my door so noisy?

Grinding or scraping usually means the rollers are worn out or the door is rubbing somewhere in the track. Rattling is normally hardware that has worked loose over the years. Squeaking is generally just dry moving parts that need lubrication. A door that has gone loud is telling you it is due for service, and a maintenance visit is a lot cheaper than what comes after it.

Is my door worth repairing or should I replace it?

A custom wood door is nearly always worth repairing, because replacing one costs real money and matching it is difficult. On a steel sectional it comes down to how many panels are damaged, since once several are bent the panel cost starts to pass what a new door would run. An old one piece tilt up door is the one we will usually tell you to replace, because the hardware for those is not made any more. We will tell you straight which one you have.

Call Garage Door Repair Pros at 916-238-6413 for garage door repair in Sacramento.